Self-Service Telephone Appointments Triangle Family Services is pleased to offer this new service to our clients. It is intended for those who have already been to one of our information sessions, as well as for those who have been directed to this page by someone at our agency. The service allows you to schedule your own short 15 minute appointment to speak with a counselor about your financial problem. To continue to the scheduling module, you must be a legal resident of North Carolina. If you are from another state, please visit the NFCC web site to find a counseling agency in your area. Click here to access the scheduling module.